On December 11, 2023, Ben E. Keith Company announced a significant data event that may compromise personal information for some individuals. Located in Fort Worth, Texas, the company is taking this matter seriously by investigating the situation and providing resources for those affected.
The incident was initially detected on or around March 14, 2023, when the company noticed unusual activity within its network. In response, Ben E. Keith launched an immediate investigation to assess the situation and found that an unauthorized actor had accessed a limited section of their network, leading to potential exposure of sensitive information.
"Upon discovery, we promptly commenced an investigation to confirm the nature and scope of this event," said a spokesperson for Ben E. Keith Company. This rigorous investigation included a comprehensive review of potentially affected files and folders over a period from March 3 to March 5, 2023.
"Upon discovery, we promptly commenced an investigation to confirm the nature and scope of this event,"
By the Numbers
The information at risk varies by individual, but it may include critical data such as names, contact information, Social Security numbers, Driver’s License or State Identification numbers, financial account information, as well as health insurance and medical data.
To reinforce their commitment to safeguarding personal information, the company is actively reviewing its data protection policies and security measures. "Ben E. Keith takes this event and the obligation to safeguard the information in our care very seriously," the spokesperson added.
Impact and Legacy
In compliance with legal obligations, Ben E. Keith has reported the incident to federal law enforcement agencies and other relevant regulatory authorities. The company also took steps to inform affected individuals, sending out notification letters to those for whom they had address information. Furthermore, as a precautionary measure, they are offering complimentary credit monitoring and identity theft protection services to impacted individuals.
"We are providing individuals with credit monitoring and identity theft protection services at no cost," said the spokesperson, emphasizing the company's proactive approach in mitigating risks for those potentially affected.
"We are providing individuals with credit monitoring and identity theft protection services at no cost,"
Impact and Legacy
For any concerns or questions, impacted individuals can reach out to the assistance line set up by the company at 888-562-4169, available Monday through Friday, 8:00 a.m. to 8:00 p.m. Central Time. The company also provided a mailing address for further inquiries: Ben E. Keith Company, Attn: Cindy Park, 601 East 7th Street, Fort Worth, TX 76102.
Additionally, Ben E. Keith Company urges individuals potentially impacted by the event to remain vigilant against identity theft and fraud. They should monitor their credit reports, review account statements carefully, and utilize resources offered by credit reporting agencies. The three major credit bureaus — Equifax, Experian, and TransUnion — have established contact points for consumers:
- **Equifax:** P.O. Box 105069, Atlanta, GA 30348; 1-888-298-0045; www.equifax.com. - **Experian:** P.O. Box 9554, Allen, TX 75013; 1-888-397-3742; www.experian.com. - **TransUnion:** P.O. Box 2000, Chester, PA 19016; 1-800-916-8800; www.transunion.com.
Ben E. Keith advises potentially affected individuals to also be aware of identity theft resources provided by the Federal Trade Commission and their respective state Attorney General. If any incidents of suspected identity theft arise, they should be reported to law enforcement or the state Attorney General's office.
As the investigation continues, Ben E. Keith remains focused on enhancing their data security practices. The company’s response to this unfortunate event reflects its dedication to ensuring the privacy and security of its patrons' information, aiming to reinforce trust among its customer base moving forward. The incident serves as a stark reminder of the importance of cybersecurity and the ongoing risks present in today’s digital landscape.
