In a recently issued notice, Progressive Leasing has formally alerted affected individuals about a data breach that has compromised some personal information. The communication emphasizes the company's commitment to transparency and customer security, providing details on the incident and preventive measures. "We are committed to data protection and deeply regret any concern or inconvenience this incident may have caused," said a spokesperson for Progressive Leasing.
"We are committed to data protection and deeply regret any concern or inconvenience this incident may have caused,"
The incident occurred on September 11, 2023, when an unauthorized third party gained access to Progressive Leasing's systems. Initial investigations suggest that this breach began as early as September 9, 2023, indicating a potential window during which the perpetrators accessed sensitive data. "Upon learning of it, we took immediate steps to secure our network environment, hired cybersecurity experts to assist us in our investigation and containment, and notified law enforcement," the spokesperson continued.
"Upon learning of it, we took immediate steps to secure our network environment, hired cybersecurity experts to assist us in our investigation and containment, and notified law enforcement,"
Identification of the specific data involved in the breach is still unfolding, but Progressive Leasing has acknowledged that some customers’ personal information was included among the compromised files. This information reportedly includes names, addresses, phone numbers, Social Security numbers, and email addresses. As stated by the company, "Based on our investigation and data analysis, the personal information in these stolen documents belonging to you included your name, address, phone number, Social Security number, date of birth, and email address."
To mitigate the risks posed by this incident, Progressive Leasing is taking rigorous measures. The company has already engaged cybersecurity professionals to strengthen its defenses and is collaborating with law enforcement agencies as part of their comprehensive response. "Our team is working diligently alongside our cybersecurity experts and with law enforcement to investigate and respond to this incident," stated a representative.
"Our team is working diligently alongside our cybersecurity experts and with law enforcement to investigate and respond to this incident,"
As part of their commitment to customer protection, Progressive Leasing is offering affected individuals complimentary access to credit monitoring and identity theft protection services through Experian. "As an added precaution and to help protect your identity, we have secured the services of Experian to provide credit monitoring, identity restoration, and identity theft protection at no cost to you," the spokesperson explained.
"As an added precaution and to help protect your identity, we have secured the services of Experian to provide credit monitoring, identity restoration, and identity theft protection at no cost to you,"
Impact and Legacy
Customers are encouraged to take additional steps to enhance their security. "We encourage you to remain vigilant against incidents of identity theft and fraud and to review your account statements and credit reports for suspicious activity," advised the company. A comprehensive guide outlining further protective measures has been provided to those impacted, which can be found in the notice.
"We encourage you to remain vigilant against incidents of identity theft and fraud and to review your account statements and credit reports for suspicious activity,"
Race Results
For those who may suspect they have fallen victim to identity fraud as a result of this breach, Progressive Leasing urges them to report any incidents to local law enforcement or the state attorney general. The company has set up a dedicated hotline for further inquiries, where customers can receive assistance regarding their concerns.
"If you have further questions or concerns, or would like an alternative to enrolling online, please call 800-628-0578 toll-free Monday through Friday," the spokesperson concluded. Here, customers can access help from customer service representatives, who will guide them through the process of utilizing the offered identity protection services.
"If you have further questions or concerns, or would like an alternative to enrolling online, please call 800-628-0578 toll-free Monday through Friday,"
As this situation evolves, Progressive Leasing remains dedicated to ensuring customer safety and restoring trust. The company is committed to ongoing improvements in their cybersecurity measures and will continue to provide updates as the investigation progresses. In the meantime, affected customers should stay informed and proactive in safeguarding their personal information as they navigate the aftermath of this breach.
